ZTOA Group繁
ZTOA Group

Portfolio/Digital & Web

SLEEEP — Facebook Messenger chatbot

A Messenger chatbot for SLEEEP, a Hong Kong nap and rest space: the content and logic flow for bookings, packages and FAQs, so guests get answers any time.

Client
SLEEEP
Industry
Rest and nap space
SLEEEP — Facebook Messenger chatbot

Our role

  • Chatbot content development
  • Logic flow consultation

What we delivered

  • Brand building
  • Educational content
  • Return-focused design
  • Better customer experience

The brief

SLEEEP offers nap and overnight pods in Hong Kong. We wrote the content and designed the logic flow of its Facebook Messenger chatbot, which answers questions about stays, packages and FAQs at any hour.

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