ZTOA Group

Effective Date: 1 January 2025

ZTOA Group (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website ztoagroup.com (the “Website”).

1. Information We Collect

When you use our contact form, we may collect the following information:

Name
Email address
Phone number (optional)
Company name (optional)
Service you are interested in
Your message

When you subscribe to our newsletter, we collect your email address.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries
To provide information about our services
To send newsletters (if you have subscribed)
To improve our website and services

3. Legal Basis for Processing

We process your personal data on the following legal bases:

Consent: You give consent when submitting the contact form or subscribing to our newsletter
Legitimate interests: Responding to business enquiries and improving our services

4. Data Storage and Security

Your personal data is stored securely on our servers. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. Contact form submissions are retained for up to 24 months.

5. Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share data with trusted service providers who assist us in operating our website, provided they agree to keep this information confidential.

6. Cookies

This website uses essential cookies to ensure proper functionality. We do not use tracking or advertising cookies. Should we adopt analytics cookies in the future, we will seek your consent before they are set.

7. Your Rights

Under UK GDPR, you have the following rights:

Right of access: Request a copy of your personal data we hold
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your personal data
Right to restrict processing: Request that we limit processing of your data
Right to data portability: Request your data in a machine-readable format
Right to object: Object to the processing of your personal data
Right to withdraw consent: Withdraw your consent at any time

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@ztoagroup.com
Address: Office 29A, 23 Wharf Street, London, SE8 3GG, United Kingdom

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically.